Create custom AI experiences
Mix is an enterprise-grade SaaS platform with intuitive DIY tools for creating advanced conversational experiences on IVR, smart speakers, and chatbots based on Nuance’s industry-leading speech and AI technologies.
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Mix is an enterprise-grade SaaS platform with intuitive DIY tools for creating advanced conversational experiences on IVR, smart speakers, and chatbots based on Nuance’s industry-leading speech and AI technologies.
Dashboard
Access the full capabilities of Nuance Mix – from design to build to deploy-- in a single Dashboard.
Mix NLU
Understand what your customer means, not just what they say with the power of machine learning.
Mix Dialog
Design omni-channel, multi-language conversational interactions effortlessly, within a single project.
Dashboard
Creating a compelling customer experience isn’t easy. Mix enables you to tackle the most complex conversational challenges all through a simple DIY interface. From design and development, testing and deployment, to tuning, managing, and reporting, with hierarchical, role-based user management and access control --you decide whether you want to build solutions on your own, or tap into Nuance’s market-leading expertise in conversation design.
Learn
Get up to speed quickly with tutorials, sample projects and videos.
Projects
Access and view your projects all in one place.
Manage
Package, deploy and track your applications seamlessly.
Learn and build at the same time
Whether you’re building a Q&A bot or complex dialogs, we’ll show you the way with learning modules, prebuilt design components, and developer forums.
Deploy however you want
You decide whether you want to use Mix in the Nuance cloud, or host and manage yourself. Either way, Mix meets the security, resiliency and scalability needs of your enterprise.
Instant access to proven, deep learning-based speech and NLU technologies.
Free Sign UpMix NLU
With the power of machine learning, Natural Language Understanding (NLU) not only understands what the user said, but what they actually mean. Mix NLU provides complete flexibility to build your own natural language processing domain and the power to continuously refine and evolve your NLU based on real word usage data.
Develop
Define your ontology: User intents (what’s the user’s goal?) and entities (the information required to fulfil this goal), and provide sample sentences to train the NLU model.
Discover
Iterate in real time with data from users around the world.
Annotating Sample Sentences
Define the entities contained in your sample sentences, using prebuilt entities for numbers, currency values, or date and time, or defining your own custom entities.
Train and try your NLU hassle-free
Test your NLU model on sample phrases and inspect the full JSON response including detected intents, entities, and their associated confidence scores.
NLU Definition
Get started by defining intents with just a few samples phrases, and leave the tuning for later. Rapidly prototype dialogs based on conversational AI, leveraging the full integration of the NLU model with the dialog definition.
End-to-end support with creating intelligent, conversational experiences.
Sign UpMix Dialog
Mix enables you to tackle the most complex conversational challenges by enabling language modeling, semantic modeling, and dialog modeling all through a simple DIY interface.
Outline
Focus on the end user experience: Conversation designers start the process of building a new VA by typing out typical conversations with the end user.
Design
Design & Develop advanced omni-channel conversational experiences. Drag and drop nodes to quickly create your conversational flow and fill in the details, sharing or branching behavior based on channel, mode or language for optimal user experience.
Try
Instantly try out your conversations as you work at any time during the process, simulating the user experience on different engagement channels in ‘Preview’ mode.
Build your conversational flow with nodes that encapsulate best practices and common behaviors for every step in the conversation. Visualize every piece of the conversational logic in graphical mode. Nodes can be nested inside re-usable components, keeping designs simple and organized.
Immediately experience your dialog through a user’s eyes with Preview, and iterate until your conversation flows naturally. Simulate the experience on various engagement channels without having to actually deploy to those channels. Gain insight into the inner workings of the dialog logic while processing a conversation.
Dialog Conditions
Create sophisticated conversations with ease. Write conditions and logic without writing code.
Built on decades-long experience providing award winning voice and chatbot solutions.
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